At K’ribean Conciergerie, we strive to provide the best experience for our customers. This Refund and Return Policy outlines our procedures regarding cancellations and refunds.
1. Cancellation Policy: If you wish to cancel your booking, please notify us at least 48 hours before the scheduled service. Cancellations made within 48 hours may incur a cancellation fee.
2. Refund Eligibility: Refunds will be processed for cancellations made in accordance with our cancellation policy. Refunds may take up to 14 business days to process.
3. Non-Refundable Services: Certain services, such as special events or custom itineraries, may be non-refundable. This will be clearly stated at the time of booking.
4. Changes to Bookings: If you need to change your booking, please contact us as soon as possible. We will do our best to accommodate your request, but changes are subject to availability.
5. Contact Information: For any questions regarding our Refund and Return Policy, please contact our customer service team at [insert contact email or phone number].
